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STORE POLICY

1. Payment:

  • We accept payments through various secure methods, including credit/debit cards and cash on delivery (COD) for orders within the UAE.

  • All transactions are processed in United Arab Emirates Dirham (AED).

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2. Shipping:

  • We offer shipping within the UAE and internationally to select countries.

  • Orders are typically processed within 1-2 business days following payment confirmation.

  • Shipping fees and estimated delivery times vary depending on the destination and selected shipping method.

  • Customers are responsible for providing accurate shipping information. We are not liable for any delays or issues caused by incorrect addresses.

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3. Returns and Exchanges:

  • We strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, please contact us within 3 days of receiving your order to initiate a return or exchange.

  • To be eligible for a return or exchange, the product must be unused, unopened, and in its original packaging.

  • Customers are responsible for the cost of return shipping unless the return is due to a product defect or error on our part.

  • Refunds will be issued to the original payment method upon receipt and inspection of the returned item(s).

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4. Refunds:

  • Refunds are processed within 14 business days of approval.

  • Please note that shipping fees are non-refundable unless the return is due to a product defect or error on our part.

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5. Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us immediately with a photo of the damaged item(s) and packaging.

  • We will provide a replacement or issue a refund for damaged or defective products as per our discretion.

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6. Privacy Policy:

  • We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you consent to the terms of our Privacy Policy.

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Note: These store policies are subject to change without prior notice. Please review them periodically for any updates.

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